Listen to this week’s episode

Episode 167

On this week’s episode of Next Mile, I sit down with Marcos Segrera, Principal, Wealth Manager, and Director of Growth & Development at Evensky & Katz/Foldes Wealth Management. Marcos began his career in insurance before moving into the RIA channel, where his work now spans client advice, advisor development, growth strategy, and the firm’s next generation of leadership.

We explore why sales is really a transfer of confidence and why RIAs need to be more intentional about developing young advisors. Marcos shares how Evensky & Katz is expanding its marketing and content strategy as AI makes authentic human connection even more valuable. We also discuss “funded contentment,” the role of advisors as guides, and why firms preparing for AI should start with clean data, documented workflows, and strong client-facing talent.

Key Takeaways

• Treat sales as a transfer of confidence. Technical expertise matters, but advisors still need the ability to connect, communicate, and help people feel confident making decisions. Developing those skills should be part of advisor training rather than something firms expect people to pick up on their own.

• Use AI to strengthen the human experience, not replace it. As information and automated advice become easier to access, trusted human judgment may become more valuable. The opportunity is to let technology handle more of the mechanics while advisors spend more time understanding clients, challenging assumptions, and navigating consequential decisions.

• Do the operational work before chasing the newest AI tool. Clean data and well-documented workflows determine what technology can actually improve. Before automating a process, understand how it works today, why each step exists, and whether the result improves the client experience rather than simply creating internal efficiency.

Quotes

"Sales is a transfer of confidence." ~ Marcos Segrera

“People tell you what their goals are when they tell you what they’re trying to avoid.” ~ Marcos Segrera

“The people talking about it the most are the ones doing the least with it because they’re the ones getting to the quickest solution, which is probably not where you wanted to be anyway.” ~ Marcos Segrera

“You should delegate everything that it’s humanly possible to delegate because you cannot delegate going to dinner with your wife. You cannot delegate taking your kid to school in the morning.” ~ Marcos Segrera

Links

• Marcos Segrera on LinkedIn

• Evensky & Kats / Folds Wealth Management

• Prudential

• AXA

• UBS

• Merrill Lynch

• J.P. Morgan

• University of Florida

• To Sell Is Human by Daniel Pink

• Shaping Wealth

• The Geometry of Wealth by Brian Portnoy

• The Money Guy Show

• Joe Schmitz Jr.

• From Strength to Strength by Arthur C. Brooks

• Dodge Viper

Connect with our hosts

• Milemarker.co

• Kyle on LinkedIn

• Jud on LinkedIn

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Kyle Van Pelt