Workflow automation is having a moment in wealth management—better process design, smarter handoffs, and systems that promise to eliminate the back-and-forth that drains your team’s time. The efficiency gains are real, and the success stories are compelling.

But many firms are running into the same issue.

They map their processes, build workflows, gain initial buy-in… and then hit a wall. The system is in place, yet the work continues to happen outside of it.

“The workflow exists. People just aren’t using it.”

Join Milemarker for a direct and honest conversation about why workflows fail to stick—and what it actually takes to design systems your team will use. This session goes beyond theory to uncover the structural decisions that determine whether workflows become embedded in your operations or quietly ignored.